In conversational interfaces — personality defines the user experience.
We make brands conversational. We get to the heart of a brand’s voice and translate this into a personality and script -- ready to be deployed through conversational experiences on Messenger, Amazon Echo, Google Home, and a range of other platforms.
Storytelling through conversation means translating an entire brand experience into a few lines of dialog — allowing real-time, personal conversations between brand and customer.
We work in partnership with select agencies, production studios, and directly with brands to support existing projects or campaigns.
Our work is set apart by our unique approach to personality design. For every project we consult closely with brands and agencies to define a unique personality and voice for the conversational experience. This means more intimate engagement with target audiences, better retention, and strengthened brand relationships.
Conversation is the new frontier of interaction design. By uniting creative writers with programming, we author conversations with character that are fluid, responsive, and purposeful. We create interactive dialog scripts that stay on brand, and are accessible to everyone.
We power brands through custom text and voice experiences that combine creativity with functionality. Our unique development process includes persona design, dialog & conversation design, publishing, and iterative testing.
With capabilities spanning multiple platforms and global experience delivering consulting services on emerging technologies, we help brands develop a conversational commerce strategy, select the appropriate platform and define success metrics and analytics to track success.
"The team at Xandra understands the importance of persona for a good, engaging and hence scalable chat bot. As a PullString Certified partner, we highly recommend Xandra to those looking to bring a text or voice based conversational experience to market.”
Bhavik Joshi, Head of Customer Experience, PullString Inc.