In conversational interfaces — personality defines the user experience. At Xandra, we specialise in distilling an entire brand experience into a few lines of text — allowing real-time conversations between brand and customer.
Brand stories are, after all, stories.
The emergence and rapid maturity of messaging platforms enables ‘integration through conversation’ via chatbots and voice assistants.
Xandra is a global conversation design agency creating 'bot' personalities and designing conversations on AI platforms for brands and communities.
We think accessing information and services should be as easy and fun as chatting with a friend.
Our work focuses on strengthening relationships, reinforcing brand identity and bringing more joy to the provision of everyday services.
Our bot experiences return to a time where accessing information was as simple, easy and personal as a conversation.